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Improving and Managing Performance

Full Course Catalogue
FAQs
Key Learnings Example
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Instructor

chris@wpbees.com

  • Set great-quality objectives

    • Continuous development conversations

      3 mins

    • Setting objectives: when and why?

      4 mins

    • Making your objective SMART

      5 mins
  • Review and rate team members

    • Reviewing performance against an objective

      4 mins

    • Deciding a performance rating for a member of your team

      5 mins
  • Working to improve team performance?

    • Great quality feedback

      4 mins

    • The performance management journey

      5 mins

    • Identifying and describing the performance gap

      3 mins

    • Diagnosing the cause of a performance gap

      3 mins

    • Identifying the support needed to close the gap

      4 mins

    • Creating an action plan

      4 mins
  • How to manage underperformance formally?

    • Making the decision to begin the formal performance management process

      4 mins

    • Constructing the invite letter to a formal performance management meeting

      4 mins

    • Planning your formal performance management meeting

      4 mins

    • Who can be a companion in a formal hearing?

      5 mins

    • The role of a companion in a formal hearing

      4 mins

    • A quick guide to notetaking

      4 mins

    • Deciding whether to give a performance management warning

      5 mins

    • Constructing the outcome of the performance management hearing you have chaired

      4 mins

    • Is dismissal for underperformance the right thing to do?

      6 mins

    • Constructing the letter to confirm a dismissal due to incapability

      3 mins
  • How to manage an appeal

    • You are chairing a performance management appeal - what’s your job?

      4 mins

    • Planning your performance management appeal hearing

      8 mins

    • Who can be a companion in a formal hearing?

      5 mins

    • The role of a companion in a formal hearing

      4 mins

    • A quick guide to notetaking

      4 mins

    • Making your decision and communicating the outcome

      4 mins
  • The legal framework

    • The employment law framework

      5 mins

    • The ACAS Code of Practice

      5 mins
Free
  • 2 hours total learning time
  • 29 videos

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